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Terms & Conditions

🐾 Terms & Conditions

Last updated: October 12, 2025

Welcome to Salty Paws Ice Cream ("we," "our," or "us"). By accessing or using our website, services, or making a purchase online or in-store, you agree to comply with and be bound by these Terms & Conditions. Please read them carefully before using our site.

If you do not agree with these terms, please do not use our website.

1. General Information

Salty Paws Ice Cream operates both an online and retail business offering pet-safe ice cream and related products.

Our physical store is located at:

43 Rehoboth Ave, Rehoboth Beach, DE 19971

For any questions, please contact us at info@saltypawsicecream.com.

2. Eligibility

You must be at least 18 years old to make purchases from our website. By using our services, you confirm that you are of legal age or have parental consent.

3. Orders and Payments

  • All prices listed on our website are in U.S. Dollars (USD) and are subject to change without notice.
  • We accept major credit/debit cards and other payment methods displayed at checkout.
  • Payment must be made in full before orders are processed.
  • Orders are subject to acceptance and product availability.
  • We reserve the right to refuse or cancel an order if fraudulent activity is suspected or an error occurs in pricing or product information.
  • All payments are processed securely through trusted third-party payment processors.

4. Shipping, Delivery, and Pickup

We offer both online ordering and in-store pickup.

Shipping times may vary based on product availability, destination, and weather conditions.

We are not responsible for:

  • Delays caused by third-party carriers or factors beyond our control.
  • Incorrect shipping addresses provided by customers.

Please review all details carefully before submitting your order.

5. Returns and Refunds

Due to the perishable nature of our ice cream and treats, we cannot accept returns on opened products.

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery at info@saltypawsicecream.com, and we'll do our best to resolve the issue with a replacement or refund, at our discretion.

6. Marketing and Promotions

By providing your email address or phone number, you agree to receive occasional updates, promotions, or special offers from Salty Paws Ice Cream.

You can unsubscribe at any time by clicking the "Unsubscribe" link in our emails or contacting us directly.

We may also use Google Ads and related advertising tools to reach customers interested in our products. See our Privacy Policy for more details.

7. Intellectual Property

All content on this website — including text, images, logos, designs, and graphics — is the property of Salty Paws Ice Cream or its content suppliers and is protected by copyright and trademark laws.

You may not copy, reproduce, or distribute our content without our prior written consent.

8. Limitation of Liability

To the fullest extent permitted by law, Salty Paws Ice Cream shall not be liable for any indirect, incidental, or consequential damages arising from:

  • The use or inability to use our website or products
  • Errors, delays, or interruptions in service
  • Any unauthorized access to your personal data

Our total liability shall not exceed the total amount paid for your order.

9. Product Use and Safety

Our ice cream and treats are made specifically for pets. Always monitor your pet while feeding new products and follow serving guidelines.

We are not responsible for misuse, overfeeding, or adverse reactions in pets with allergies or sensitivities. Please consult your veterinarian if you are unsure whether our products are suitable for your pet.

10. Third-Party Links

Our website may contain links to third-party websites (such as social media platforms or partners). We are not responsible for the content or privacy practices of these websites.

11. Changes to These Terms

We may update these Terms & Conditions from time to time. Updates will be posted on this page with a revised "Last updated" date. Continued use of our website after changes means you accept the new terms.

12. Governing Law

These Terms & Conditions are governed by the laws of the State of Delaware, USA, without regard to conflict of law principles.

Any disputes arising from or related to these terms shall be handled in the courts located in Delaware.

13. Contact Us

If you have any questions about these Terms & Conditions, please contact us:

📧 info@saltypawsicecream.com

🏠 43 Rehoboth Ave, Rehoboth Beach, DE 19971

🌐 www.saltypawsicecream.com